Returns & Exchanges
At numbuzin US, we want you to find the perfect match for your skin; if you are not completely satisfied, you can return your products within 30 days of purchase. Please ensure items are in their original packaging and meet our eligibility criteria for a smooth refund process.
Initiate Your Request
Contact our customer support team at [email protected] with your order number and the specific reason for your return.
Prepare the Package
Securely pack the items in their original boxes to prevent damage during transit and include a copy of your packing slip.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing