Frequently Asked Questions
Everything you need to know about your numbuzin skincare journey.
Where does numbuzin US ship to?
We currently ship to all 50 states within the United States, including Alaska and Hawaii. Please note that we do not offer international shipping at this time.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.
Are numbuzin products suitable for sensitive skin?
Yes, our products are formulated to be gentle yet effective. However, since everyone's skin is unique, we recommend checking the full ingredient list and performing a patch test before full application.
How can I track my package?
Once your order has been dispatched, a tracking number will be sent to the email address provided at checkout. You can use this number on the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.